NSA Community Behaviors

NSA stands apart from many other organizations, because our members work hard to create and maintain a sense of camaraderie and sharing within the organization. The following community behaviors exemplify the spirit on which NSA was founded. By aspiring to represent these behaviors, our members continue to foster the community values espoused by NSA founder Cavett Robert, CSP, CPAE.

SERVE

• Mentor, offer advice and assistance to other members without expectation of personal gain; “incredible sharing”
• Volunteer time and talents to NSA and chapter
• Respond positively to questions and reasonable requests from other members
• Present programs in which you share the secrets of your success and/or mistakes to avoid
• Support the NSA Foundation with attendance at functions and financial contributions

BE AUTHENTIC

• Be truthful in your conversations about your business
• Align your words and actions with your true intent
• Be a living example of what you teach
• Show genuine interest in people with whom you interact
• Keep your word

ENCOURAGE 

• Look for and focus on each person’s strengths 
• Verbally affirm the talents, progress, efforts and accomplishments of others
• Show genuine enthusiasm for others' contributions 
• Empathize and support others during slow times and setbacks
• Celebrate milestones with fellow members

TAKE INTERPERSONAL INITIATIVE

• Actively look for people you have not met, particularly VIPs (first timers) and those who look lost or alone
• Introduce yourself and initiate a sincere conversation
• Listen to others' experiences and challenges
• Ask VIPs if they have any questions about NSA, and answer them or refer them to someone who can
• Introduce others to people with common interests or resources to meet challenges

INCLUDE OTHERS

• Show respect through positive verbal and non-verbal communications
• Invite a nearby person into a conversation
• Go beyond your established friendship circles to invite people with various skills and backgrounds to participate and serve
• Share NSA historical events and "insider information" with VIPs with session speakers' comments reference such information
• Invite new aquaintances to join you for coffee, a meal or a program in which you are both interested